Privacy statement
040verloskunde is responsible for processing personal data, therefore see this privacy statement.
040verloskunde reserves the right to make changes to this privacy statement. Applicability
This privacy statement applies to all privacy-sensitive information or personal data that you provide to us, for example through a registration form or the contact form on our website. We attach great importance to the privacy of our clients and therefore take the greatest possible care in handling and protecting personal data. We process data in accordance with the conditions imposed on it in the General Data Protection Regulation (AVG). This means that only 040verloskunde determines which personal data is processed, for what purpose and in what way. We are responsible for ensuring that your personal data and your child’s personal data are processed properly and carefully in accordance with the AVG. In this privacy statement, we explain what data 040verloskunde uses and for what purposes. Personal data
We process your personal data because you use our services and / or because you provide this data to us. Below is an overview of the personal data we process:
- First and last name
- Gender
- Date of birth
- Address details
- Phone number (landline, mobile)
- Email address
- BSN number
- Policy number health insurance
- Other personal data you actively provide, in correspondence and by phone
- Medical records related to your pregnancy, childbirth or puerperium
These personal data can only be viewed by the attending care providers of 040verloskunde. Special and/or sensitive personal data we process
We store and use your personal data so that we can provide good care to you. We only give your data to third parties if this is necessary for providing good care. If specific permission is required by law, we will of course ask you for it in advance. We process your data on the basis of the treatment agreement as described in the Medical Treatment Agreement Act (WGBO). Our website does not intend to collect data on website visitors who are under 18 years of age, unless they have permission from parents or guardians. However, we cannot verify whether a visitor is older than 18. We therefore recommend that parents or guardians be involved in their children’s online activities in order to avoid collecting data about children without parental consent. By agreeing to our privacy statement, you expressly consent within the meaning of Article 6(1)(a) of the AVG to the processing of personal data for the purposes listed below. You can withdraw this consent at any time. However, if you do not provide us with certain data or do not allow us to process it, we may not be able to serve you properly.
040verloskunde processes your personal data for the following purposes:
- Providing obstetric care
- If applicable, consult with other birth care chain partners
- To claim healthcare expenses from health insurance companies
- Sending appointment confirmations and informational mail
- Calling, emailing and/or visiting you as necessary to perform our services
- Informing you of changes to our services and products
040verloskunde also processes personal data if we are legally required to do so, such as data we need for national registration systems such as PRN, Peridos, Praeventis, SPRN and current studies. Automated decision making
040verloskunde does not use automated decision making and/or profiling. How long we keep personal data
040verloskunde will not keep your personal data for longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following legal retention period according to the Medical Treatment Agreement Act (WGBO) for data: 20 years. Sharing personal data with third parties
040verloskunde may share personal data and your child’s personal data with third parties if this is compatible with the purposes stated above. Provision to third parties may be necessary for the performance of the agreement we make with you or necessary to meet any legal obligation of national registrations that rests on us. With companies that process your data on our behalf, 040verloskunde enters into a processing agreement to ensure the same level of security and confidentiality of your data. We remain responsible for this processing. Apart from the above situations, we will only provide your personal data and the personal data of your child to other third parties with your express permission.
Click behavior
On the website of 040verloskunde general visit data, without being traceable to the visitors, is tracked. This includes the most visited pages, surfing behavior, browser used, geographical region of the visitor and the search engine used. Based on the accumulated anonymous web statistics, we examine how the information provision and navigation structure offered can be improved. We use Google Analytics to track how visitors use our website. We have a processing agreement with Google. This contains strict agreements about what they are allowed to track. We have not allowed Google to use the obtained Analytics information for other Google services and we have Google anonymize the IP addresses. Cookies
Cookies are small pieces of information (files) that a website leaves on your computer. The website instructs the web browser you are using to view websites (for example, Internet Explorer) to store these cookies on your computer. 040verloskunde uses cookies to make its Internet site work as efficiently as possible. Cookies usually do link a session variable to the user’s IP address, this provides indirect recognition (of the computer) of the user. However, the information obtained about visitors is not traceable to the person. If you do not want cookies to be used you can set your browser to refuse cookies (please refer to your web browser manual). If you refuse cookies, certain services may not be available to you. The data you provide to us through the website will be transformed into an e-mail that is sent in a secure environment directly to 040verloskunde. This data is therefore not stored, only sent securely.
Furthermore, we take care of the security of the website with periodic software updates, an additional security plug-in, double factor authentication and we have an SSL certificate. Sites linked to 040verloskunde website
The 040verloskunde website may contain links to sites not created by or on behalf of 040verloskunde. 040verloskunde is not responsible for the content of linked sites and how those sites treat your personal information. Viewing, correcting or deleting data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or object to the processing of your personal data by 040verloskunde and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organization named by you. You can send us a request to inspect, correct, delete or transfer your personal data or a request to withdraw your permission or objection to the processing of your personal data by e-mail.
040verloskunde would also like to point out that you have the option to file a complaint with the national regulator, the Personal Data Authority. How we secure personal data
040verloskunde takes the protection of your data very seriously and uses appropriate measures to protect against misuse, loss, unauthorized access, unwanted disclosure and unauthorized alteration. If you feel that your data is not properly protected or there are indications of abuse, please contact us at 040-2419841. You will always receive a message from us if something has gone wrong with your personal data. Contact form
You can use the contact form to ask us questions or make requests. For this we use your name, e-mail address, IP address and phone number. We have a legitimate interest in this. We keep this information until the contact is completed. This allows us to easily grab the information in case of follow-up questions. Contact details
If you have any questions and/or comments regarding the processing of your personal data within 040verloskunde, you can submit them in writing to o40verloskunde, attn: Department of Information Security, Pisanostraat 4 , 5623 CC Eindhoven or ask your question via our contact page Share your experience: tips, compliments and complaints
040verloskunde wants to give you the very best care. We therefore find it very important what you as a client think of the quality of care and service of 040verloskunde. Your experience is therefore important to us. We really appreciate your compliments, tips and suggestions for improvements. This gives us the opportunity to make improvements. We invite you to share your experiences with us.
Complaint Mediation
Are you not satisfied?
If you are not satisfied with the care, you have the opportunity to make this known. This can be done in a variety of ways: All employees of 040verloskunde try to make your visit to the practice and in the care provided everything as good as possible. Unfortunately, it may happen that you are not satisfied with (parts of) your guidance and treatment. If you are not satisfied, it is best to first discuss this with the person or caregiver involved. She may be able to come up with a solution immediately or correct a misunderstanding. Have you already taken this step or are you having trouble addressing the person in discussing your complaint? If so, you can contact the CBKZ. CBKZ
Molenstraat 30 4201 CX Gorinchem
0183 – 682829
info@cbkz.nl